App Privacy Policy

Effective Date: 20/01/2025

Welcome to the Plas Madoc App. Your privacy is important to us, and we are committed to

protecting the personal data you share with us. This Privacy Policy explains how we collect, use,

and safeguard your information when using our app.

1. Who We Are

The Plas Madoc app is operated by Plas Madoc, a registered charity (Charity Number: 1197278). If

you have any questions about this policy, you can contact us at:

Plas Madoc

Ty Avow, 21 Egerton St, Wrexham LL11 1ND

2. Information We Collect

When you use our app, we may collect the following information:

- Personal Details: Name, email address, postal address.

- Payment Information: Collected and processed securely via Stripe for purchases.

- Location Data: If you enable location services, we may collect location data to enhance app

functionality.

- Account Information: Users must create an account to access features such as event bookings,

purchases, and news updates.

3. How We Use Your Data

We use your data for the following purposes:

- To manage event bookings and allow you to sign up for activities.

- To process purchases securely through Stripe.

- To provide news updates and keep you informed about community activities.

- To send push notifications with important updates.

4. Third-Party Services

We use Stripe for payment processing. Your payment details are securely handled by Stripe, and

we do not store your full payment information. Stripe's privacy policy can be found at:

5. User Rights & Data Deletion

- You have the right to access, correct, or delete your personal data.

- You can delete your account through the app settings.

- If you wish to request full data deletion, a written request must be submitted to our contact email.

6. Data Security

We implement encryption and other security measures to protect your personal data from

unauthorized access, loss, or misuse.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your experience. You can manage

your cookie preferences through your device settings.

8. Children's Privacy

Our app is intended for adults and is not designed for users under the age of 13. We do not

knowingly collect data from children.

9. Policy Updates

We may update this Privacy Policy from time to time. Users will be notified of any significant

changes via push notifications within the app.

By using the Plas Madoc app, you agree to this Privacy Policy. If you do not agree, please

discontinue use of the app.

For further questions, contact us at w eareplasmadoc@avow.org